Maximize Maintenance Efficiency with Voice Translation Integrated into Smart Glasses

In the industrial sector, speed and precision in technical support are essential to prevent machine downtime and reduce operational costs. However, language barriers often hinder collaboration between local technicians and international specialists. Acty revolutionizes remote support with its simultaneous voice translation technology integrated into smart glasses, offering a hands-free and immediate experience.

With Acty, companies can solve technical issues in real-time without language limitations, improving operational efficiency and reducing the need for costly on-site assistance travel.

A concrete example of how Acty can prove to be an indispensable support in avoiding costly production downtime, occurred during a failure on an assembly robot in a production line in Mexico.

Resolving a Breakdown on an Assembly Robot in a Production Line in Mexico

An Italian company specializing in bottling machinery installed a new production line at a plant in Mexico. After a few weeks of operation, the machine suddenly stops. The local technician identifies an alarm on the control panel but does not understand Italian or technical English well enough to accurately describe the issue.

Production is halted. Clear and immediate instructions are needed.

Without Acty, the traditional solution would be:

• Sending an expert from Italy, requiring days of waiting and high travel costs.
• Asking the technician to send emails with photos and descriptions, delaying resolution.
• Trying to resolve the issue with poorly translated messages, risking further damage.

• Improve your global technical support with automatic voice translation
• Optimize field technicians performance:augmented reality training.

How Acty Solves the Problem in Real-Time

When a technician needs to intervene on complex machinery, having both hands free is essential for safety and efficiency.
Unlike other software solutions that require manual interactions or separate translation devices, Acty integrates voice translation directly into smart glasses, enabling smooth communication between technicians and remote specialists.

• Remote Augmented Reality support for your technicians
• Discover the benefits of integrated real-time translation

With Acty you get:

Fault identification and repair – The expert guides the local technician in real-time, eliminating the need for an interpreter or waiting for translated documentation.

Instant connection to remote support – No app installation, no complicated setup. Support is immediate.

Simultaneous voice translation – Technicians speaking different languages can communicate seamlessly without interrupting work.

Visual diagnostics with Augmented Reality annotations – No need to flip through paper manuals or manually translate complex instructions. The technician sees exactly what needs to be done.