Turn technical support into a concrete act for the Planet
The ecological transition isn’t just about production processes or the energy we consume — it also involves how we operate on a daily basis. Even technical support can become a sustainable action when equipped with the right tools.
With Acty, the remote assistance software with augmented reality, every service call becomes an opportunity to reduce emissions and protect the environment.
- Remote Support with Augmented Reality for field technicians
- How to optimize field service time and costs with AR
The environmental impact of technical travel
Every day, thousands of technicians travel by car, train, or plane to reach industrial plants, production sites, or customers across the globe. These trips are not only costly in terms of time and resources but also have a significant environmental impact.
According to estimates, a single technical intervention involves an average journey of about 200 km, generating up to 50 kg of CO₂. Now imagine that multiplied by hundreds of interventions each month, and then on a national or continental scale: the environmental footprint is massive.
With Acty: fewer trips, less CO₂
Acty enables remote technical support using augmented reality and real-time voice guidance to assist operators and technicians even thousands of kilometers away. Thanks to integration with smart glasses and mobile devices, you can:
- Diagnose and fix malfunctions without sending a technician on-site
- Train local staff in the field without travel
- Provide international support without language barriers
Each remote assistance session conducted with Acty replaces a physical trip, reducing not just logistics costs and machine downtime, but also cutting CO₂ emissions by dozens of kilograms.
But we don’t stop there: Acty turns every remote session into a symbolic and concrete act for the environment.
- Discover How Sophia can transform technical documentation management
- Digitize Your operating procedures with Work Instructions
A tree for every intervention
To strengthen our commitment to truly sustainable support, we launched the project: “Your support today, a tree tomorrow.” In collaboration with Tree-Nation, Acty plants a tree for every remote assistance session lasting over 20 minutes.
This initiative is more than symbolic:
- Each tree absorbs about 10 kg of CO₂ per year
- It contributes to reforesting degraded areas
- It supports local communities with sustainable agricultural projects
All trees planted are traceable, geo-located, and visible in Acty’s digital forest, which every customer can access to see their real-time positive impact on the environment.
Visit our forest and discover how much you can do too: https://www.acty.com/it/assistenza-tecnica-e-sostenibilita
For Acty, sustainability is not an option, it’s a daily choice
Reducing emissions is important. But offsetting them through tangible actions is even more critical. With Acty, every technical intervention is:
- A step toward a more efficient organization
- A more eco-friendly operational choice
- A clear sign of environmental responsibility
Each remote support session becomes a concrete gesture for the planet, capable of generating both environmental and economic benefits. Contact us for a personalized consulting.
