3 Steps to Machinery Troubleshooting for the Remote Expert
With Acty, you can solve industrial production problems remotely with smartphones, tablets, and smart glasses.
Augmented Reality integrated in Acty allows you to intervene in real-time and remotely to perform routine maintenance or solve sudden failures. Thanks to wearable devices, technicians can remotely diagnose the problem and find a solution. This remote visual support shorts the time to understand the problem and avoid unnecessary travel expenses.
The revolution introduced by Acty, Augmented Reality software, is the opportunity to observe live problems that arise at the locations of any customers, without moving from your desk.
Machinery troubleshooting with remote visual support in 3 steps:
01. Focus on the problem
A problem or a complete failure of the machine requires visual verification to intervene effectively and definitively during maintenance.
Field technicians, equipped with Augmented Reality smart glasses or mobile devices, can communicate in real-time with remote experts. The distance is effectively eliminated thanks to the ability to share video in real-time, with the field technician receiving remote support from an expert on the faulty machinery immediately.
02. Assist your technicians in the field
Through Acty, remote experts can view a critical situation and accurately diagnose the problem. Thanks to the augmented reality features of the platform, the remote expert can draw in freeze or AR mode, pointing out the exact action to be processed. The indications provided by the remote expert are displayed in real-time on the screen of the augmented reality glasses worn by the technician in the field. This way, allows to work accurately, efficiently, and, most importantly, hands-free.
03. Problem is solved with Acty!
In conclusion, Acty considerably reduces the time to identify and solve machinery problems and faults and as a result, operative costs are minimized. Moreover the platform serves as a useful memory for the continuous training of technicians, thanks to the archiving of assistance and the possibility to take photos and record videos.
- Fast remote video support for complex machinery maintenance and troubleshooting
- Industrial Smart Glasses for Visual Remote Assistance
