Remote Support solutions for your business

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Intuitive and easy to use with AR remote support

Experience efficient and effective remote support with Acty’s professional 3D Augmented Reality software. Perfect for guiding field technicians in performing plant maintenance activities, Acty allows you to offer valuable services to your customers without the need for installed apps or unnecessary travel costs. Thanks to 3D Augmented Reality features, the use of automatic translator, and the use of smart glasses to operate hands-free, providing remote support will become part of your job and avoid costs of understanding problems and unnecessary travel.

Try Acty Remote Support

A smarter workforce

CONNECT

Scan QR codes to instantly connect with technical experts, complete with information about the company, machine, and technician.

VIEW

Remotely view problems, utilize automatic translation, and collaborate with guest users to understand and solve issues.

SOLVE

Utilize 3D Augmented Reality to guide technicians in finding solutions to solve a problem, simplifying the process.

TRACK

Monitor team activity and analyze data through the Acty dashboard. Look at data for companies and experts, by assistances and time spent.

The choice of leaders in manufacturing

ABB
Cavanna
Schneider Electric
Olympus
Siegwerk
Amada

Feature Highlights

QR CODE

Easily create QR Codes with customer and machine information, configure calls based on contracts.

AR DIRECTIONS IN 3D

Take advantage of AR technology with 3D objects, accessible on smartphones and smart glasses.

TRANSLATIONS

Overcome language barriers with built-in translation support for over 100 languages.

REPORT

Collect all assistance information, including photos, videos, customer data, and GPS location, and create PDF reports with just one click.

Discover the power of remote support in augmented reality with Acty

Scalable and accessible on any device, Acty can improve your service and maintenance operations, increase productivity, and save on costs.

Tell us about your case

Industrial digital transformation

Many companies have already seen significant improvements in resolution time, first-time fix rate, and travel costs with Acty’s remote support solutions. Don’t waste any more time – improve your business results today!

Boost your business results with Acty’s remote support

50%

improvement in resolution time

30%

increase in first-time fix rate

20%

saving on travel costs

“Today the customer does not need a product but a true partner to support him in using it and making strategic choices for his business. The customer, or better said, the partner, can only benefit from a software like Acty.”

Antonio Marangon, Service Manager – Cavanna Group

Smart Glasses: the hands-free remote support

Experience hands-free remote support with Acty and smart glasses. Change the perspective of your field technicians’ and customers’ work. Acty is compatible with all major manufacturers, choose the model that best fits your needs or let us help you make the best decision based on our expertise. Upgrade your field technicians’ and customers’ work experience today.

Discover compatible smart glasses

Try Acty Remote Support in Augmented Reality.
The 15-day trial is free. No obligation to purchase.

Activate your free trial