AR Remote Support for your frontline
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Intuitive and easy to use with AR remote support
Choose Acty, use a professional 3D Augmented Reality remote support software for your field technicians and guide them in carrying out plant maintenance activities. Make your Service team efficient and offer valuable services to your customers. Without installing apps, through a simple web link, and thanks to 3D Augmented Reality features, the use of automatic translator, and the use of smart glasses to operate hands-free, providing remote support will become part of your job and avoid costs of understanding problems and unnecessary travel.
A smarter workforce
CONNECT
Frame the QR Code, automatically a call comes to your technical experts with info about company, machine, technician. All you have to do is answer.
VIEW
Remotely see the problem, help yourself to understanding with the automatic translator, create a meeting, invite guest users. Collaborating helps you.
SOLVE
Activates 3D Augmented Reality, draws information and guides the field technician to solve the problem. Simple and effective.
TRACK
Go to the dashboard, analyze team activities, look at data for companies and experts, by number of assistances and time spent. Measure.
The choice of leaders in manufacturing
Feature Highlights
QR CODE
Create a QR Code with the information of the customer and the installed machine, configure the call according to the contract. You will always know who is looking for you.
AR DIRECTIONS IN 3D
Take advantage of new AR technologies with 3D objects, use them with smartphones and smart glasses, drive remotely. Natural and innovative.
TRANSLATIONS
Help with comprehension, break down any language barriers, activate the translator for speaking and writing. You have more than 100 languages at your disposal.
REPORT
Collect all assistance information: photos, videos, customer data, GPS location, TAGs, tickets, messages. Create a PDF report with one click.
Ready?
Try remote support in Augmented Reality.
The 15-day trial is free. No obligation to purchase.
The Augmented Reality Remote Support for Industry.
Many companies use Acty’s remote support in AR to add value to their service and maintenance activities, and increase their productivity. Find out how to improve your service!
Let the numbers speak.
Remote Support delivers real results
improvement in resolution time
increase in first-time fix rate
saving on travel costs
“Today the customer does not need a product but a true partner to support him in using it and making strategic choices for his business. The customer, or better said, the partner, can only benefit from a software like Acty.”
Antonio Marangon, Service Manager– Cavanna Group
Smart Glasses for Industry
With Acty you can change the perspective of your field technicians’ and customers’ work. Choose to have them operate hands-free, equip them with smart glasses with which to transmit information and together have them operate with the guidance of a remote expert. Acty is compatible with all major smart glasses manufacturers RealWear, Iristick, Epson, Vuzix, Google and HoloLens. Choose the model you prefer or call us for advice and based on our experience we will suggest the most suitable one but most importantly, the best path to use them in your daily life.
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Giorgio Nepa
CEO