Most machines today are equipped with remote control and monitoring tools. These tools, however, in case of failure, require a technician in the field to repair the machine. Acty was created to solve this problem and proposes to be “your extra man”, always ready to support your customers.
The use of augmented reality through smart glasses or smartphones, in fact, brings your experts in the companies of each customer, without any need to pay them a trip. The glasses worn by machine operators allow your technicians to identify the fault in real-time, diagnose the problem and provide the solution. Thanks to Acty’s cutting-edge technology, travel is also reduced. If you have to send one of your technicians, he will be assisted remotely by someone who knows the machinery inside out: in this way, costs are halved and customer satisfaction is maximized.
Acty is a revolutionary platform at the service of your company and your customers: installable on all devices, it can become the cutting edge of your assistance, usable anytime and anywhere.