Always close To you Help your customer with our augmented reality software for remote support
Remote guidance in Augmented Reality
Acty is the remote video assistance software that allows you to see with the eyes of your technicians in the field. The Augmented Reality features integrated into Acty allow you to guide technicians step by step during service interventions and solve problems in real-time. Thanks to the use of smart glasses, remote experts can work hands-free, accurately diagnose the critical issue, find a solution, shorten the time to understand the problem, and avoid unnecessary travel expenses.
30% increase in first-time fix rate
Highly accurate remote diagnostics. Understand the problem immediately and provide precise visual instructions in real-time to your field technician.
50% improvement in resolution time
Reduce your service response time, avoid costly travel to support your customers, and solve problems remotely. Minimize downtime.
20% saving on travel costs
Provide remote support by creating an additional support channel that will allow you to reduce the travel of your experts and start measuring the support you provide.
25% enhancement in customer satisfaction
Assist your customers in minutes. Provide the expertise of the remote expert and solve problems in real-time, guiding your customers step-by-step to problem resolution through augmented reality.
Take your remote support to the next level!
See how our customers are using Acty’s AR remote support around the world, improving their service!
Salvagnini
KKT Chillers
CGT – CAT distributor
Augmented Reality for your reality
Many companies like yours use AR augmented reality software to add value and increase the productivity of their service. Find out how to improve service and remote support in your industry!
Let the numbers speak.
Augmented Reality delivers real results.
Customers
Transfers saved per year
Video assistance performed per year
Smart glasses – your extra hand while you work
Keep your hands free to encourage safety and efficiency. Acty’s software runs on the best AR glasses on the market.
Find out how, discover it now
Giorgio Nepa
CEO