Help your customer with augmented reality remote assistance software
Augmented Reality remote assistance software to guide your technicians
Acty is the augmented reality remote assistance software that allows you to see with the eyes of your technicians in the field. The Augmented Reality features integrated into Acty allow you to guide technicians step by step during service interventions and solve problems in real-time.
Thanks to the use of smart glasses, remote experts can work hands-free, accurately diagnose the critical issue, find a solution, shorten the time to understand the problem, and avoid unnecessary travel expenses.
Enhance your service with a single platform
Remote Support
Increase the operational efficiency of your technicians to provide remote support and access to knowledge.
Work Instructions
Empower your field technicians with step-by-step digital work instructions to simplify operations.
Service Hub
Centralizes all service operations in one platform to improve industrial customer service.
30% increase in first-time fix rate
Highly accurate remote diagnostics. Understand the problem immediately and provide precise visual instructions in real-time to your field technician.
50% improvement in resolution time
Reduce your service response time, avoid costly travel to support your customers, and solve problems remotely. Minimize downtime.
20% saving on travel costs
Provide remote support by creating an additional support channel that will allow you to reduce the travel of your experts and start measuring the support you provide.
25% enhancement in customer satisfaction
Assist your customers in minutes. Provide the expertise of the remote expert and solve problems in real-time, guiding your customers step-by-step to problem resolution through augmented reality.
Augmented Reality for your industry
Many companies like yours use AR augmented reality software to add value and increase the productivity of their service. Find out how to improve service and remote support in your industry!
Improve your service with Acty and smart glasses
Keep your hands free to encourage safety and efficiency. Acty’s software runs on the best AR smart glasses on the market.
Global manufacturing leaders use Acty
Success stories
See how our customers are using Acty’s Augmented Reality remote support around the world, improving their service!
ABB creates RAISE for service on electrical systems
Salvagnini innovates with technical remote support
Marchesini enhances Acty with smart glasses
Take your service to the next level
Acty can help you with field service operations, maintenance, onboarding, and training.
Discover our success stories
Giorgio Nepa
CEO